Although this is not the most importantaspect in order to recognize a trustworthy hosting supplier from a bad one and a reseller from an actual supplier, having the option to call and communicate with a live person is an indicator that you aren't using the services of a one-person service provider and that you will be able to get in touch with somebody every time you're looking for support. The telephone support for hosting services may range from standard to experienced, therefore the issues that can be resolved with a call differ depending on the particular service provider. In the general case, these matters are more basic and feature billing or 1st level technical issues as more complex tasks generally require a support ticket where both you and the administrators can track what is going on with a specific issue. Still, the option to call your service provider will save you considerable time and efforts for the numerous small issues that will eventually appear at the time you manage your hosting account.
Phone Support in Hosting
If you decide to get one of our hosting, you can get in touch with our support crew via phone for 14 hrs per day. We will help you select the best plan for your web sites as we think that it's better to discuss these matters with a live person. In case you already have an account, we are able to help you with all of your sales/billing questions as well as general issues, even with some tech situations that do not involve a long time or escalation to an administrator as it will be more appropriate to open a ticket for time-consuming problems so as to have the entire communication in one place. We have telephone numbers in the United States, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with our agents.